Privacy Policy

At Subhavara – The Mall for All, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data while using our website. We utilize Google Analytics, Facebook Ads, and Google Ads for tracking and marketing purposes.

🔹 Information We Gather

• Technical Data – IP address, browser type, device details, and operating system for website optimization.
• Usage Insights – Pages visited, time spent, and interactions on our website, gathered through cookies and tracking technologies.
• Marketing & Advertising Data – Engagement with Google Ads and Facebook Ads to tailor promotions based on your interests.

🔹 How We Use Your Data

• ✅ Enhancing Website Performance – Understanding user behavior to improve the browsing experience.
• ✅ Personalized Advertising – Displaying relevant ads through Google Ads & Facebook Ads.
• ✅ Customer Experience Optimization – Ensuring smooth and customized shopping interactions.

🔹 Google Analytics & Tracking

✔ We use Google Analytics to track visitor activity, including:

• Device & browser type
• Page visits & interactions
• Estimated geographic location

✔ To opt out of Google Analytics tracking, install the Google Analytics Opt-Out Browser Add-on.

🔹 Facebook & Google Ads

• ✔ Our website uses Facebook Ads & Google Ads to provide personalized marketing.
• ✔ These platforms may track:
  • Website activity
  • Ad interactions

🔹 Manage Your Ad Preferences:

• Facebook Ad Settings
• Google Ad Preferences

🔹 Cookies & Tracking Tools

• ✔ We use cookies to analyze website engagement and serve personalized ads.
• ✔ You can manage or disable cookies via your browser settings.

🔹 Data Security

• ✔ We take strong security measures to prevent unauthorized access, modification, or exposure of your data.
• ✔ However, no internet platform is 100% secure, so we recommend careful data sharing.

🔹 Your Rights & Choices

• ✔ Access Your Data – Request details on the information we have collected.
• ✔ Opt-Out of Ads & Tracking – Adjust settings through your browser or the links provided above.

WhatsApp Data & Message Usage Policy

At Subhavara – The Mall for All, we may provide customer support, order updates, and promotional communication through WhatsApp.

Information We Collect Through WhatsApp

When you contact us via WhatsApp, we may collect:

• Your phone number
• Your name (if available on WhatsApp)
• Messages, images, videos, and documents you share with us
• Order-related information provided during conversations

How We Use WhatsApp Data

We use WhatsApp communications for:

• Customer support and assistance
• Processing and tracking orders
• Responding to product inquiries
• Resolving complaints and service requests
• Sending order confirmations and delivery updates
• Sharing promotional offers and announcements where permitted by law

Message Storage & Retention

• WhatsApp conversations may be stored for customer service, order management, and legal compliance purposes.
• We retain message records only for as long as necessary to provide our services and fulfill legal obligations.

Data Sharing

• We do not sell or rent your WhatsApp information to third parties.
• Information may be shared with trusted service providers only when necessary to process orders, provide customer support, or comply with legal requirements.

Security

We take reasonable technical and organizational measures to protect WhatsApp communications and related customer information from unauthorized access, misuse, or disclosure.

Your Choices

You may stop receiving WhatsApp communications from us at any time by informing our support team or by blocking our WhatsApp number.

By contacting us through WhatsApp, you consent to the collection and use of information as described in this policy.

🔹 Contact Us

Email: support@subhavara.com

We are committed to providing a secure and enjoyable shopping experience at Subhavara – The Mall for All.